Content and Policy Operations | Web Content, Triage & Escalation

<aside> 💡

Web Content • Copywriting • Information Architecture • Content Operations

Content and policy operations professional with 10+ years across digital content, communications and journalism. Three years at UENI, a UK tech company, fully remote in English: built 500+ websites for small businesses in the US and UK, then reviewed 30 to 40 customer submissions a day against written policy, deciding clear cases, requesting documents and escalating ambiguous ones. Native Portuguese, English C1, Spanish B2.

</aside>

Work & Impact

AI & Automation Experiments

<aside>

📩 Let’s Connect

Looking for a content professional who can turn complex information into clear, useful digital experiences?

I'm currently open to remote opportunities in Content Strategy, Web Content, Content Marketing, Copywriting, and Content Operations.

• LinkedIn: https://www.linkedin.com/in/leo-pereira-a94a21b9/
• Email: [email protected]
• Location: Based in Brazil | Open to remote opportunities and potential relocation to Spain
• Languages: Portuguese (Native), English (Fluent/C1, 3+ years of professional use), Spanish (B2), Swedish (A2)

📲 Download my Resume (PDF)

</aside>